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A look back and a look forward to 2019

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It’s been a busy start to the year and it's hard to believe we are halfway through January already!  Many people have been busy posting their plans and wishes for 2019 and we’ve certainly been giving this a lot of thought too.

Every year, between Christmas and New Year I use this time to reflect on the year just gone and think about our goals for the year ahead. The festive break gives us an opportunity to think about what we have achieved and what we hope to achieve in 2019.

We usually start with our personal goals as I’m sure, like you, this is what provides our motivation to work hard so we can achieve the things we want outside of work too. We have been doing this for around ten years now and if you’ve never written your goals down before, I would encourage you to take some time and do so, because the moment you commit, your goal is assured!

Framework for structuring goals

We use a framework for our goals taken from a book called ‘Living Forward’ by Michael Hyatt and Daniel Harkavy, suggested to us by an admired work colleague, and while I won’t share all my goals, I hope these examples help to provide some inspiration or ideas for other people.

  • Home: there are things we would like to improve, including revamping the garden, new furniture and boarding out the loft - wish me luck!
  • Adventure and travel: there are places we’d like to go and #Microadventures we’d like to experience such as having breakfast in a bluebell forest, watching the sun come up at Avebury or having a BBQ on the beach.
  • Health: this one is obvious and as it’s our 25th wedding anniversary this year, we’re hoping to achieve our wedding weight by the 2nd July 2019 and plan to follow the 5:2 Lifestyle change as well as increase our weekly exercise plan.
  • Happiness: this means doing things that make us happy and for me, I like creative things so would like to complete my photography diploma and capture the Milky-Way. I’d also like to improve my surfing and learn how to paddle board, as well as go without my mobile phone one evening a week and a Sunday afternoon to improve my family quality time.
  • Relationships: these goals involve thinking about the people in my life and some of my goals this year are to support my second son into university, take my mum to horseracing for her 70th birthday (something she loves!), have a monthly ‘date night’ with my wife and practise more positive thinking with my daughter, by asking her to write down three things she is thankful for each day.

So, with all this in mind, it leads us back to thinking about the work we do and what changes we need to make in the business to help us achieve these things.

A look back at 2018

The work we do as an independent recruitment company in Wiltshire literally changes people’s lives and we are very proud of the contribution we have made to the local community, by providing new work opportunities and excellent staff to help businesses here thrive.

We continue to sponsor a family through our charity Business Against Poverty and this, along with the food we collected and donated to local homeless charity  Doorway just before Christmas, is all evidence of our great team spirit.

When it comes to the business overall, I’m happy with the performance across the company and we remain on target to achieve our financial goals by the end of this financial year.

We have worked hard on improving benefits for staff through our staff benefits scheme, bonus structure, holiday buy back and online booking system. We’ve also introduced the Red-Letter league to provide an element of healthy competition and weekly company highlights, to help improve communication around performance figures as well as recognise individual successes or contributions from people in the business.

Over the last year we’ve engaged the services of Jeremy Snell, one of the country’s leading recruitment trainers, who has been working with our managers, aspiring leaders and new recruits to expand their recruitment knowledge and help us provide a better service to our clients and candidates.

We have passed various audits from ISO to Driver Agency Excellence and the REC, demonstrating our continued commitment to compliance, which underpins not only what we do as a business, but the way that we do this.

In the last year we achieved our Gangmaster’s Licence which has opened opportunities in new sectors for us and led to a number of new accounts.

We’ve had a number of new staff join the team in the last year and also celebrated the ten-year anniversary of Salisbury branch manager Shane Stevens - what a great achievement! Our finance department has been very busy with the introduction of a new accountancy package and we also changed to a local accountancy firm to provide us with more local support.

We spent a lot of time researching and eventually committing to a change in our CRM system, which is probably one of the biggest decisions we have ever made in the history of the business. This is a significant investment for the company and one we are positive will improve our entire recruitment process to help our business operate faster - increasing productivity, efficiency and profitability.

What lies ahead for us in 2019

There is no doubt that 2019 will be a challenging and exciting year.

We will continue to work with Jeremy Snell and internal recruitment will continue across the business to help us achieve our new targets.  

There are some challenges on the horizon, not least the uncertainty around Brexit. But ours is a strong company, with an excellent team so we are feeling optimistic about the year head. Indeed, 2019 marks our 15th anniversary and we are looking forward to marking this milestone.

24-7 Staffing, is here for the people and employers of Wiltshire, those seeking new staff and those seeking a new job or career. If you’d like to chat to the team, please get in touch or visit us at one of our branches in Chippenham, Salisbury and Bristol.

Julian picture

Published by Julian

10 months ago

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