Will you change the way you run your business post-pandemic? That was a question we asked in a recent blog, and the clients and businesses owners we spoke to agreed they would carry forward some changes, particularly the trend for working from home.
Now a post-pandemic world is on the horizon, with lockdown restrictions lifting and working life returning to the new normal, we’ve been thinking about the culture of an organisation – including ours here at 24-7 Staffing – and how this can be maintained.
At 24-7 Staffing we have a very clear mission and five core values. Our mission is to be the first call supplier for high-quality staff within our specialist industries by building life-long relationships with carefully selected clients and candidates to achieve shared goals. Our core values are: crystal clear, people power, compliance counts, star service and attitude matters. It is important that all our team engage with this and put the values into practice.
However, with so many of us working from home, and indeed many still on furlough, and away from their community of colleagues, how can any organisation’s mission statement, culture and values be maintained?
Here are our suggestions, which we are putting into practice at our Wiltshire-based recruitment business, for keeping your company culture alive and thriving in a post-pandemic world.
- Ensure your team knows your values
As we have said, at 24-7 Staffing we have a strong mission statement and values, but having them isn’t enough. It is important to reiterate these to the team, wherever they are working, even when they are on furlough. By reminding your team of your values, you are not only helping to embed them but also reassuring all employees that they are an important part of your organisation.
- Keep communicating
With so many at home or on furlough, it is more important than ever to keep in touch and to talk to the team. Involve your team by asking them questions and gaining feedback about what they think of the company culture and values. This may bring some surprising answers, and will also help you determine how well or otherwise these values are being instilled and followed.
- Communicate in different ways
Don’t simply rely on email to fire off messages, but use varying methods, as some appeal to different people more than others. Pick up the phone from time to time and of course hold video conferencing calls over the likes of Teams or Zoom.
Make yourself available to your team on a one-to-one basis. If they are juggling things at home, they will have different times of day that are better for them, so try to fit in with these. Talk to them about their thoughts and feelings, and not just about work.
- Remember to have fun
Before lockdown you probably had work socials, perhaps some charity fundraisers or even team building away days (at 24-7 Staffing we do all of these!)
By maintaining a fun aspect to work, you will help instil you company culture. So why not hold virtual get-togethers, quizzes (there have been many of these over lockdown), team drinks, joint coffee breaks, Friday after work pizza parties... anything that fits in with your business, that brings your team together.
- Place trust in your team
Although your team may be working at a distance, it is important to maintain the trust that you placed in them when they were office-based. If they are engaged with your company values then they will be as committed and hardworking as ever – our team certainly are. By keeping that level of trust you will further embed respect for your organisation’s values. If your employees didn’t need micro-managing when they were in the office, there is no reason to think they do just because they are working from home. Trust them.
At 24-7 Staffing, we have a great team, and a great company culture, all working together to place temporary, interim and permanent staff in the driving, commercial, industrial and healthcare sectors, across Wiltshire, Bristol and beyond. If you are looking for recruits, why not get in touch to see how we can help.