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Coronavirus Advice

Last updated on Tuesday 24th March 2020

As per the government guidelines released on 23rd March 2020, the majority of our staff are now working at home fully functioning with remote access to our database and telecoms so can be contacted as usual by telephone or email.

The vast majority of clients and candidates are considered key workers so we will continue to fulfil requests for the supply of temporary workers as usual.

We have key workers documents available for our candidates to travel should this be necessary and these can be obtained from a member of staff.

The demand for temporary worker services remains high in some areas of the business and we are continuing to register candidates remotely.

Please take a look at our website for suitable vacancies we are recruiting for here: https://www.24-7staffing.co.uk/job-search

We would like to take this opportunity to thank our clients, candidates and staff for the fantastic job you are doing to keep looking after members of our community at this difficult time.

We will continue to provide updates on this page and if anyone has any queries please feel free to contact a member of our team who will do their best to help you.


As communities around the world are struggling with Coronavirus (COVID -19) we wanted to make you aware of the steps we are taking across our business to continue to keep people safe and healthy. We want to assure you that we are treating the situation very seriously as well as monitoring changes in legislation daily with the help of various governing bodies.

We would ask any candidates to inform us if they are presenting any of the COVID -19 symptoms and to follow the latest government advice to self-isolate. We will do our best to inform any clients they have been working within the last 7 days prior to self-isolation so they can make any necessary arrangements.

Our candidates are expected to follow any guidance from our clients to keep them safe while they are working for them and we will pass any information from our clients to the relevant candidates. Where ever possible, all candidates should be sending signed timesheets to timesheets@24-7staffing.co.uk. 

Our offices are still open, but we have suspended client visits for the time being and are taking steps to facilitate home working for our internal staff should this be necessary. We may decide to close our offices to the public and carry out candidate registrations remotely via email, telephone and post but will keep this page up to date with any changes.

There are new temporary rules regarding SSP due to Coronavirus as follows:

  • SSP will be payable from day 1 instead of day 4 for eligible affected individuals
  • SSP will be paid to individuals who are not ill but are unable to work because they have been advised to self-isolate in line with Government guidance
  • People who are advised to self-isolate for COVID-19 will soon be able to obtain an alternative to the fit note to cover this by contacting NHS 111 rather than visiting a doctor. This can be used by employees where employers require evidence.  Further details to be confirmed. 
  • SSP is payable to those workers and contractors whose earnings are liable for Class 1 National Insurance Contributions. Provided that they have started work and their average weekly earnings based on the last 8 weeks of work are above the lower earnings limit (£118 per week) and that they have not already had more than 28 weeks SSP. 
  • Those not eligible for SSP e.g. worked for less than 12 weeks continuously, the self-employed or people earning below the Lower Earnings Limit of £118 per week can now more easily make a claim for Universal Credit or Contributory Employment and Support Allowance.

We are waiting for legal clarity on SSP ‘eligibility criteria’ for our temporary workers and will respond to individual cases as they occur for the time being.

We are conscious that candidates have lots of questions regarding work while the Coronavirus pandemic continues, and we will do our best to answer these questions as they come into our branches. 

We have posters at all our sites offering visitors advice guidance and have also issued advice to our candidates and clients on Coronavirus.

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Advice to prevent

We will keep you informed if there are changes which may affect our buildings or services and please see the following websites if you would like to be kept up to date with developments.








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