Job Listing

Bookings Administrator

Salary: £17.000 per annum (after probation period)
Location: Chippenham
Contract Type: Permanent
REF: 368BI
Job Published: about 1 month ago

Contact Becky about this role

Job Description

Our client is looking for an enthusiastic, polite, and friendly individual with fantastic organisational skills to take on a Bookings Administrator role on Bumpers Farm Industrial Estate.

Responsible for managing the booking of surveys to ensure the maximum efficiency of the Surveyors time and to meet client deadlines.

Essential that you like dogs as our clients dogs second home is the office.


Role information:

  • Monday to Friday 9am-5:30pm
  • Start date: ASAP
  • Salary: £16,500 to start and going up to £17K once probationary period


Main duties the successful candidate will manage and perform are:

  • Answer customer and client telephone queries
  • Working to clients and internal SLAs
  • Plan and organise the booking of surveys to ensure the maximum efficiency of the surveyor’s time (Smart Booking)
  • Updating all client and internal systems with appointments and other appropriate information, in a timely manner and ensuring all surveys have a unique reference number
  • Monitoring surveyor’s daily workload
  • Checking relevant reports to ensure tasks are being completed
  • Work towards the teams daily and monthly booked targets
  • Liaise with customers and clients
  • Work towards company goals
  • Following processes and procedures
  • General admin duties


Person Specification:

  • Excellent communication and organisational skills
  • Excellent telephone manner
  • Ability to remain calm under pressure
  • Comfortable working unsupervised as well as ability to work as part of a team
  • Time management skills
  • Friendly and supportive
  • Attention to detail
  • Problem Solving


Experience and Qualifications:

  • Administration experience is required
  • Previous experience of Word, Excel, and Outlook
  • Computer literate
  • Previous experience of working in a booking capacity or housing sector would be desirable but not essential


For more information, please contact Becky on 01249447247 or email your CV to

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