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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Chippenham
Salary: £17,284 per annum plus shift allowance.
Reference: 531RCT
Contact Name: Cheryl Carrick
Contact Email: cheryl.carrick@24-7staffing.co.uk
Job Published: November 23, 2018 10:20

Job Description

If you enjoy working with a great team of people, this is definitely the job for you!

Our client is a highly successful contact centre that has a varied and well-established customer base.  They have a permanent (full time) vacancy for a Customer Service Advisor.

Ideally, the successful candidate will have experience in a similar role in a fast-paced customer service / call centre environment.

This role, based in their Chippenham offices, is predominantly an incoming customer service role fielding calls for up to 8 different companies.  You will also be expected to deal with incoming emails and other administrative duties.

Hours of work: 40hrs per week – this is made up with a mix of day and night shifts.  Whilst the hours are flexible, it’s likely that you will be expected to work 3 x day shifts and 2 x night shifts a week.  There will be weekend work.

Salary £17,284 per annum, plus a £28 shift bonus for each night shift worked.

You will receive excellent training, and although call centre experience is ideal, more important is an ability to deal with customers in a professional and friendly manner.

You will be working in a vibrant and friendly office and for a company with a culture of creating a fun and friendly work environment.

Benefits and Rewards:-

  • Client discounts of up to 50%
  • Discounted services and shopping in the local area with participating businesses.
  • Free eye tests.
  • Access to pension.
  • EAP via Westfield Health
  • Free local parking.