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Data Entry / Customer Service Advisor

Job Title: Data Entry / Customer Service Advisor
Contract Type: Permanent
Location: Chippenham
Industry:
Start Date: 30th April 2017
Reference: 335BI
Contact Name: Becky Inker
Contact Email: becky.inker@24-7staffing.co.uk
Job Published: March 21, 2017 11:19

Job Description

Our Chippenham based client is looking to recruit additional personnel to support their Data Entry and Customer Services teams.

 

There is a Temporary to Permanent role working 37.5 hours per week available. You will be required to cover various shift patterns between the hours of 8am – 6pm Monday to Friday, therefore you must be flexible.

 

Job Role:

Inbound Customer Service Advisor. You will be taking calls from customer and clients, where you will be processing their queries and updating customer databases. You will also manage regular administration tasks as part of this role and therefore there is phone based and non-phone based work involved.

 

To be successful within this role you will need:

  • Previous Customer Service / Call handling / Admin / Data Entry experience
  • The ability to build a rapport quickly with customers
  • To be computer literate
  • Excellent keyboard skills
  • Excellent written English Language skills
  • The ability to learn new skills / tasks quickly
  • A high level of attention to detail
  • A ‘can-do’ attitude
  • Excellent communication skills
  • Excellent work ethic

 

For more information about this role please call Becky on 01249 447247 or forward your CV to becky.inker@24-7staffing.co.uk