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Customer Service Administrator

Location: Malmesbury,Wiltshire
Contract Type: Temporary
Sector:
REF: 610MR
Job Published: 29 days ago
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Contact Mollie about this role

Job Description

A fantastic opportunity has arisen for candidates with strong customer skills to join a thriving and exciting local company as Customer Service Administrators. Are you pro-active and efficient with a strong personality and the confidence to work within a busy and fun environment?

 

Week Hours:

Monday to Friday - 17:30pm - 22:00pm

Saturday Hours:

09:00am - 15:00pm

OR

15:00pm - 22:00pm

 

Your Job role will involve, although not limited to:

  • Helping with customer enquires as the first point of contact for customers via email and telephone.
  • Processing sales orders over the phone and via other channels.
  • Helping solve order queries and returns.
  • Learning the different products and pricing.
  • Handling of payments for orders.
  • Administering requests for catalogues using in house systems.

As a successful candidate will have:

  • Strong Customer Service skills – preferably gained in a contact centre/telemarketing or retail environment.
  • Great communication skills both written and verbal
  • An energetic and positive can do attitude.
  • GCSE (or equivalent) Mathematics and English language at grade C or above.
  • A good level of computer literacy.
  • The ability to work in a busy fast-paced environment and remain calm under pressure.
  • A keen eye for detail.
  • A friendly, professional and polite manner.

Job Types: Part-Time, Temporary

For more information, please contact or friendly consultants Ryan, Cheryl or Mollie on 01249 447247.

 

Job Reference; 610MR

 

24-7 Staffing Ltd is an employment agency working on behalf of a client. By applying for this position, you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website - https://www.24-7staffing.co.uk/our-clients/company-policies