Customer Service Administrator

A fantastic opportunity has arisen for candidates with strong customer skills to join a thriving and exciting local company as Customer Service Administrators. Are you pro-active and efficient with a strong personality and the confidence to work within a busy and fun environment?

Week Hours:

Monday to Friday - 17:30pm - 22:00pm

Saturday Hours:

09:00am - 15:00pm

OR

15:00pm - 22:00pm

Your Job role will involve, although not limited to:

• Helping with customer enquires as the first point of contact for customers via email and telephone.
• Processing sales orders over the phone and via other channels.
• Helping solve order queries and returns.
• Learning the different products and pricing.
• Handling of payments for orders.
• Administering requests for catalogues using in house systems.

As a successful candidate will have:

• Strong Customer Service skills – preferably gained in a contact centre/telemarketing or retail environment.
• Great communication skills both written and verbal
• An energetic and positive can do attitude.
• GCSE (or equivalent) Mathematics and English language at grade C or above.
• A good level of computer literacy.
• The ability to work in a busy fast-paced environment and remain calm under pressure.
• A keen eye for detail.
• A friendly, professional and polite manner.

Job Types: Part-Time, Temporary

For more information, please contact or friendly consultants Ryan, Cheryl or Mollie on 01249 447247.

Job Reference; 610MR

24-7 Staffing Ltd is an employment agency working on behalf of a client. By applying for this position, you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website - https://www.24-7staffing.co.uk/our-clients/company-policies