Job Listing

Customer Service Administrator

Salary: £8.00-£8.50 per hour
Location: Chippenham
Contract Type: Permanent
REF: 365BI
Job Published: 5 months ago

Job Description

Our client is looking for an enthusiastic, polite, and friendly individual with fantastic organisational skills to take on an Administrator role on Bumpers Farm Industrial Estate.

Your primary aim will be managing the administrative processes within our office which provides our customers with a high level of service from the initial call through to the onsite visit by the engineer and any follow-up contact.

Essential that you like dogs as our clients dog’s second home is the office.


Role information:

  • Monday to Friday 8:30am-5:30pm
  • Start date: ASAP
  • £18,500 pa



The minimum requirements for this role are Maths and English to Grade C GSCE.



We are looking for an individual with:

  • Enthusiasm – loads of
  • Excellent administrative and organisation skills
  • Great communication skills both face to face and on the telephone
  • Confident in building relationships and managing people
  • Accurate typing skills
  • Microsoft Office, good IT skills in general
  • Knowledge of Sage useful but not essential


Main duties the successful candidate will manage and perform are:

  • Responding to customers on the telephone, by post and email
  • Assisting customers in the showroom
  • maintaining engineer’s diaries
  • Contacting the general public, landlords and letting agencies to arrange work to be carried out
  • Producing invoices for work completed, updating Sage accounts with invoice details
  • Updating customer database
  • Taking and processing payment from customers e.g. debit/credit card payments
  • Updating gas safety certificate register
  • Organising servicing mailshots for existing customers
  • Contacting suppliers
  • Any other tasks as may be required from time to time
  • Social media updates
  • Website updates


For more information, please contact Becky on 01249447247 or email your CV to