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Sales Administrator

Job Title: Sales Administrator
Contract Type: Permanent
Location: SN9 Postcode
Salary: 18000
Start Date: ASAP
Reference: SDSSHRED01
Contact Name: Beverley Winning
Contact Email: Beverley.winning@24-7staffing.co.uk
Job Published: May 09, 2017 09:00

Job Description

We are currently looking for a Sales Administrator for our client based in Wiltshire, (SN9) whose core business is producing shredded papers for the Gift Packaging industry. It is a growing business with just 8 employees, you will be a key member of staff working within the office team, reporting to the General Manager.

Please see below job description.

Job Description – Sales Administrator

• Order Processing

o Using the accounts package (Sage 50, and Sage Manufacturing), enter all orders and process them via production, dispatch to invoice level.
o Receiving orders via telephone / email / fax / online, checking the accuracy of pricing, product details, stock availability, packing & delivery requirements.
o Entering orders onto the accounts software in order to generate the necessary paperwork.

• Production Scheduling/Planning

o Maintaining a system for orders received for use in Production Planning
o Liaising with the Production Manager to advise him of the daily requirements 
o Provide the necessary paperwork in good time to allow production and assembly to meet the carrier collection time.
o Provide any additional non warehouse products to complete any orders 

• Carriers

o Organising the appropriate carrier to collect consignments, raising the documents required and entering data on the software programme of the individual carrier.

• Stock Control

o Using the Sage Manufacturing software, backed up with a physical stock count, maintain accurate records of product and materials usage, highlighting reordering requirements to the General Manager.

• Invoicing

o For Prepaid customers ordering by telephone directly with us, take card payments, record on the accounts package and destroy confidential card payment records.

• Customer Service
o Answering customer queries regarding delivery – timing, shortage or other inconsistencies.
o Assembling samples & dispatching to customers in response to requests.
o Maintaining the samples room in an orderly state with current samples of all products.
o Follow up samples with telephone call, collecting information for potential email contact.
o Responding to the needs of visiting customers to view, order and/ or collect goods.
o Sampling customers for feedback on satisfaction levels, using the appropriate forms.

• Online Website

o Maintain accuracy & make any necessary corrections. Update availability information on stock, add new products as appropriate. Make any proposals based on experience or customer feedback.
o Maintain a Mailchimp database.

• Social Media

o Draw up & maintain a programme using Social Media to promote our website with the support of our external PR & Marketing Consultant. Proposals to be made & approved before execution.

• General

o Being a small office, there will be unidentified tasks to be carried out on an ad-hoc basis, which may be either partly or wholly allocated to you as they arise.

The Person

Being a small business it is important to our client that you are personable, amenable and flexible, as the nature of the business can change, you must also have a good eye for detail and be organised and orderly in the way you work. Due to the nature of the job a good understanding of numeracy and written English would be desirable traits. Having some Sage experience would also be desirable. 

The Rewards

Generally Monday to Friday office hours (40 hours per week)
28 Days holiday (Including bank holidays)
£18.000 per annum
Company Pension Scheme

If you feel you are the right person for this job then the first stage is to apply online by sending us your CV

24-7 Staffing Ltd is an Employment Agency working on behalf of a client. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.  

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