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I would like to take the opportunity to pass on to you the positive comments made during the House Manager’s meeting this morning.  All Manger’s, who have had 24-7 staff working in the homes, have been extremely positive on the professional way shifts have been dealt with from the initial phone call to your offices to 24-7 staff working in the homes. 

What a refreshing change in this day when you feel sometimes you are only hearing the negatives!

Lynne Guy, OLPA Manager

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